Privacy Policy

Last updated: October 16, 2026

Fintech Sprout (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit fintechsprout.com or use our services (the “Service”).

It also explains your privacy rights and how applicable law may protect you. We process personal data as described in this policy and, where required by law, rely on a valid legal basis, such as your consent.

Interpretation and Definitions

Interpretation

Words with capital letters have the meanings explained below. These meanings apply whether the words appear in singular or plural form.

Definitions

For this Privacy Policy:

Account means an account created for you to access our Service or parts of it.
Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of at least 50% of shares, equity interests, or voting securities used to elect directors or another managing authority.
Company means Fintech Sprout. In this policy, “Company,” “we,” “us,” and “our” refer to Fintech Sprout.
Cookies are small files stored on your computer, mobile device, or another device. They may contain details about your browsing activity on a website.
Country/State refers to Pakistan.
Device means any device that can access the Service, such as a computer, mobile phone, or tablet.
Personal Data or Personal Information means information that relates to an identified or identifiable individual. We use these terms interchangeably unless applicable law defines them differently.
Service refers to the Website.
Service Provider means a person or organization that processes data on our behalf. Service Providers may help us operate the Service, provide services, perform related tasks, or analyze how the Service is used.
Usage Data means information collected automatically when you use the Service or when the Service’s infrastructure generates it. For example, it may include how long you view a page.
User means any person who accesses or uses the Service.
Website refers to Fintech Sprout, available at https://fintechsprout.com/.
You means the person accessing or using the Service, or the company or other legal entity on whose behalf that person accesses or uses it, where applicable.

Collecting and Using Your Personal Information

We collect information to operate, maintain, and improve our Service. The information we collect depends on how you use the Website and interact with us.

Types of Data We Collect

Personal Data

We may ask you to provide information that can identify or contact you. This information may include:

Your email address
Your first and last name

Usage Data

We collect Usage Data automatically when you use the Service.

This data may include your Internet Protocol (IP) address, browser type and version, the pages you visit, the date and time of your visit, the time you spend on each page, device identifiers, and other diagnostic information.

If you access the Service on a mobile device, we may also collect information such as your device type, unique device ID, mobile IP address, operating system, mobile browser type, and other diagnostic details.

Your browser may also send information to us when you visit the Website or access the Service through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to understand activity on our Service and help improve it. These technologies may include cookies and web beacons.

Cookies and Browser Cookies

A cookie is a small file placed on your Device. You can set your browser to refuse cookies or notify you when a cookie is sent. However, some parts of the Service may not work properly if you refuse cookies.

Web Beacons

Some sections of our Website may contain small electronic files called web beacons. They may also be known as clear GIFs, pixel tags, or single-pixel GIFs. We may use them to count visitors, understand which sections are popular, and check system or server performance.

Session and Persistent Cookies

Cookies may be either session cookies or persistent cookies:

Session cookies are deleted when you close your browser.
Persistent cookies remain on your computer or mobile device after you go offline, until they expire or are deleted.

Where the law requires consent, we use non-essential cookies only after you give consent. You can change or withdraw your consent through our cookie preference tool, if available, or through your browser or device settings. Withdrawing consent does not affect processing that took place lawfully before you withdrew it.

We use session and persistent cookies for the following purposes:

Necessary and Essential Cookies

Type: Session cookies
Administered by: Us
Purpose: These cookies help the Website provide services you request and support essential features. They can help authenticate users and prevent fraudulent use of accounts. Without them, some requested services may not be available.

Cookie Policy or Notice Acceptance Cookies

Type: Persistent cookies
Administered by: Us
Purpose: These cookies record whether you have accepted the Website’s cookie notice or policy. They help us remember your choices on future visits.

Functionality Cookies

Type: Persistent cookies
Administered by: Us
Purpose: These cookies remember choices you make, such as login details or language preferences, where applicable. They help provide a more personal experience and reduce the need to enter the same information again.

How We Use Your Personal Data

Fintech Sprout may use Personal Data for the following purposes:

To provide and maintain the Service. This includes monitoring how the Service is used.
To manage your Account. We use your information to manage registration and provide account features available to registered users.
To fulfill a contract. We may process your information to develop, comply with, or fulfill a purchase contract or another agreement you make with us through the Service.
To contact you. We may contact you by email, telephone, SMS, or similar electronic methods. These messages may relate to service features, products, contracted services, or security updates when necessary or appropriate.
To send marketing communications. Where permitted by law, we may send news, special offers, and information about goods, services, or events similar to those you have purchased or asked about. Where prior consent is required, including under applicable laws in the European Economic Area or the United Kingdom, we will seek your consent. You can opt out or withdraw consent at any time by using the unsubscribe link in a marketing email or by contacting us.
To manage your requests. We use your information to respond to and manage requests you send us.
To manage business transfers. We may use information to evaluate or complete a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets. This may include transfers made during bankruptcy, liquidation, or similar proceedings.
To improve our Service and business. We may analyze data, identify usage trends, measure the effectiveness of promotional campaigns, and improve our Service, products, services, marketing, and user experience.

When We Share Your Personal Data

We may share your Personal Data in the following situations:

With Service Providers. We may share data with Service Providers that help us monitor or analyze use of the Service or contact users.
During business transfers. We may share or transfer data during negotiations or completion of a merger, sale of Company assets, financing, or acquisition of all or part of our business.
With Affiliates. We may share data with our parent company, subsidiaries, joint venture partners, or other entities under common control. We require our Affiliates to honor this Privacy Policy.
With other users. If the Service includes public areas, information you share or disclose in those areas may be visible to other users and may be distributed publicly.
With your consent. We may disclose your Personal Data for another purpose when you consent.

Text Message Privacy Notice

You may choose to receive text messages (SMS) from us. If you opt in, we may collect and store information related to your SMS subscription, including your phone number, the date and method of consent, and message delivery or read information.

We do not share or sell mobile information to third parties or Affiliates for their marketing or promotional purposes. We do not share phone numbers or SMS consent records except with Service Providers that need this information to deliver text messages.

Agreeing to receive text messages is not a condition of purchasing or using our Service. If you opt in, messages may relate to:

Customer care and support
Account activity, status, or renewal reminders
Delivery notifications and status updates
Authentication messages, including one-time passwords (OTPs) and passcodes
Security alerts, such as suspicious login attempts or unusual account activity
Marketing messages, offers, discounts, and other promotions

Reply STOP to opt out or HELP to request support. Message and data rates may apply. Message frequency may vary. Carriers are not responsible for delayed or undelivered messages.

How Long We Keep Your Personal Data

We keep Personal Data only for as long as needed for the purposes described in this Privacy Policy. We may also retain and use information when necessary to meet legal obligations, resolve disputes, or enforce our agreements and policies.

Where possible, we use shorter retention periods or reduce the ability to identify individuals by deleting, aggregating, or anonymizing data. The periods below are maximum retention periods. We may delete or anonymize information sooner when we no longer need it.

Data Retention Periods

Account information: For as long as your Account remains active, plus up to 24 months after account closure to address post-closure issues or resolve disputes.
Customer support tickets and correspondence: Up to 24 months after a ticket is closed, to handle follow-up questions, assess service quality, and address potential legal claims.
Chat transcripts: Up to 24 months for quality assurance and staff training.
Website analytics data: Cookies, IP addresses, and device identifiers may be retained for up to 24 months from collection to help us analyze trends.
Server logs: IP addresses and access times may be retained for up to 24 months for security monitoring and troubleshooting.

We may retain Usage Data for longer when needed for security, fraud prevention, or legal compliance.

Reasons We May Keep Data Longer

We may retain Personal Data beyond the periods listed above when:

The law requires us to keep specific records, such as financial records for tax purposes.
We need the data to establish, exercise, or defend legal claims.
You explicitly ask us to retain certain information.
Technical limits mean copies remain in backup systems until scheduled deletion.

You may contact us to ask how long we expect to retain your Personal Data.

What Happens When Retention Periods End

When a retention period ends, we take steps to delete or anonymize Personal Data:

Deletion: We remove the information from our active systems and stop processing it.
Backup retention: Copies may remain in encrypted backups for a limited period under our backup schedule. We restore these copies only when needed for security, disaster recovery, or legal compliance.
Anonymization: We may convert information into anonymous statistical data that cannot be linked to you. We may keep this data indefinitely for research and analytics.

International Transfers of Your Personal Data

We may process your information at our offices and in other locations where we or our Service Providers operate. As a result, your information may be transferred to and stored on computers outside your state, province, country, or other jurisdiction. Those locations may have data protection laws that differ from the laws where you live.

Where required by law, we use appropriate safeguards and, where relevant, additional measures for international transfers. We take reasonable steps to protect your information in line with this Privacy Policy. We will not transfer Personal Data to an organization or country without adequate controls where applicable law requires such controls.

Your Rights and How to Delete Personal Data

You may have the right to request the deletion of Personal Data we have collected about you.

If the Service provides account settings, you may be able to access, update, correct, or delete certain information by signing in and visiting those settings. You can also contact us to request access to, correction of, or deletion of Personal Data you have provided.

We may need to retain some information when we have a legal obligation or another lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If Fintech Sprout is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your information becomes subject to a different Privacy Policy.

Law Enforcement

We may disclose Personal Data when required by law or in response to valid requests from public authorities, such as a court or government agency.

Other Legal Requirements

We may disclose Personal Data when we believe in good faith that doing so is necessary to:

Comply with a legal obligation
Protect or defend the Company’s rights or property
Prevent or investigate possible wrongdoing related to the Service
Protect the personal safety of users or the public
Protect against legal liability

Security of Your Personal Data

We take the security of your Personal Data seriously. However, no method of transmission over the Internet or electronic storage is completely secure.

We use commercially reasonable measures to protect your information, but we cannot guarantee absolute security.

Third-Party Service Providers

Our Service Providers may access Personal Data to perform services for us. These third parties may collect, store, use, process, or transfer information about your activity in accordance with their own privacy policies.

Freshdesk

We may use Freshdesk, customer support software operated by Freshworks, Inc., to help maintain and improve our Service. Freshdesk may collect information from your Device.

For details about how Freshworks handles information, please read the Freshworks Privacy Policy.

Children’s and Minors’ Privacy

Our Service is not directed to children under 16, and we do not knowingly collect Personal Information from anyone under 16.

If you are a parent or guardian and believe your child has provided Personal Information to us, please contact us. If we learn that we have collected Personal Information from someone under 16, we will take reasonable steps to remove it from our servers as soon as possible.

Some countries and states set a higher age for consent to data processing. Where we rely on consent and applicable law sets a higher age, we may require consent from a parent or guardian before collecting and using the User’s information.

Links to Other Websites

Our Service may link to websites that we do not operate. If you click a third-party link, you will be taken to that website.

We recommend reviewing the privacy policy of every website you visit. We do not control and are not responsible for the content, privacy policies, or practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the “Last updated” date.

Where appropriate or required by law, we will notify you by email or through a prominent notice before the changes take effect.

Please review this Privacy Policy periodically. Changes take effect when posted on this page, unless stated otherwise.

Contact Fintech Sprout

If you have questions about this Privacy Policy or how we handle Personal Data, contact us:

Email: fintechsprout@gmail.com
Contact page: https://fintechsprout.com/contact-us/